Media Contact

Every year, throughout the country, there are various emergency incidents that occur where questions arise related to the performance of 911 dispatchers.  Eric possesses the skills and expertise necessary to assess and explain errors in the system.

All employees should have training on how to interact with a dispatcher prior to dialing 911 in an emergency.  Eric offers  instruction designed to instill confidence when calling 911.

Eric enjoys speaking to organizations about 911, how it works, and the public's responsibilities when they call. Please contact him regarding availability.

Court cases involving deficiencies in 911 services require a specialized knowledge in the field that few possess.  Eric is one of those few.  He can conduct forensic reviews of dispatching incidents to determine whether or not mistakes were made.  Contact him to assist.